Child Safety Policy

1. Age Restrictions

SoulVoice AI services are intended for users aged 13 and above. We do not knowingly collect personal information from children under 13 years of age.

2. Parental Supervision

For minor users aged 13-17, we recommend:

  • Using the service under parental or guardian guidance
  • Parents understanding and agreeing to the terms of service
  • Regular monitoring of usage
  • Setting appropriate time limits for use

3. Content Safety

We are committed to providing a safe content environment for users:

  • Content moderation and filtering
  • Inappropriate content reporting mechanisms
  • AI-guided safe conversation practices
  • Regular content safety assessments

4. Reporting Mechanism

If you discover any content or behavior inappropriate for children, please contact us immediately:

Emergency Report Email: b9554186@gmail.com

We commit to responding to child safety reports within 24 hours.

5. Technical Protection Measures

Our implemented technical protection measures include:

  • Intelligent content filtering algorithms
  • Inappropriate interaction detection
  • Usage time reminders
  • Parental control interfaces

6. Educational Responsibility

We encourage parents and educators to:

  • Discuss proper use of AI technology with children
  • Establish healthy digital usage habits
  • Monitor children's online activities
  • Communicate any safety concerns promptly

Last updated: September 2025